Privacy policy

Here's how your information is handled when you shop with us.

1. What Information We Collect

To process your orders and provide a smooth shopping experience, we collect the following:

  • Personal Information: Name, email address, shipping and billing address, and phone number.
  • Payment Information: Credit card details, or payment information processed via Apple Pay or Google Pay. We don't directly store your full credit card details.
  • Device and Browser Information: IP address, browser type, operating system, and device identifiers. This helps us understand how you use our site.

 

2. How We Use Your Information

Your data helps us:

  • Fulfill and manage your orders (processing payments, shipping items).
  • Communicate with you about your orders, updates, and promotions (if you've opted in).
  • Improve our website, products, and customer service.

 

3. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings.

 

4. Third Parties

We work with third-party services to run our business effectively:

  • Shopify: Our e-commerce platform. Shopify handles aspects of website hosting, security and data processing. Check out Shopify's privacy policy for more details.
  • Payment Processors (Apple Pay, Google Pay, Maestro, American Express, Visa, Mastercard, Shop Pay): These services securely process your payments. Please review their respective privacy policies for specifics on how they handle your financial data.

 

5. Data Security

Your security is important. We use SSL encryption to protect your personal and payment information during transmission. Payments are processed through secure payment gateways.

6. Your Rights

You have control over your personal data:

  • Access: You can request a copy of the personal data we hold about you.
  • Correct: You can ask us to correct any inaccurate or incomplete information.
  • Delete: You can request that we delete your personal data, subject to certain legal exceptions.

To exercise these rights, please contact us at support@belcien.com.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Children's Privacy

We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at support@belcien.com.

9. Policy Updates

This Privacy Policy may be updated from time to time. We will post any changes on this page, so please check back periodically.

 

Company Name
LB USA Ecom LLC

Address:
30 North Gould Street, Sheridan, Wyoming, 82801, United States

Company Number: 39-4633480

E-Mail: support@belcien.com
Phone Number: +1 307 3108772

Customer Service:
Monday - Friday: 9:00 AM - 5:00 PM EST
Saturday and Sunday: 10:00 AM - 4:00 PM EST
Average response time: within 24 hours